We aim to deliver your order as quickly and smoothly as possible.

1. Processing Time

• Orders are processed within 1–2 business days
  

2. Delivery Time

• Cairo & Giza: 2–3 business days
  
• Other governorates: 3–5 business days
  

3. Shipping Fees

• Standard shipping fee: [حدد السعر]
  
• Free shipping on orders above 1200 EGP
  

4. Order Confirmation

• Our team may contact you to confirm your order before shipping
  

5. Tracking

• Once your order is shipped, you will receive a tracking number
  

6. Delays

• Delays may occur due to:
  - High demand
  - Public holidays
  - Courier issues

7. Address Accuracy

• Please ensure your shipping details are correct
  
• We are not responsible for delays due to incorrect address