At Oree Fragrances, your satisfaction is our priority. If you're not completely happy with your order, we’re here to help.

1. Eligibility

• You can request a return or exchange within 7 days of receiving your order
  

• Items must be:
  - Unused
  - In original packaging
  - In resellable condition
  

2. Damaged or Wrong Items

• If you receive a defective or incorrect item:
• We will replace it free of charge
  
• Shipping costs will be covered by us
  

3. Change of Mind

• Returns are accepted if the product is unused
  
• Customer is responsible for return shipping fees
  

4. Refund Process

• Once we receive and inspect the product
  
• Refund will be issued via your original payment method within 5–10 business days
  

5. Non-returnable Items

• Used or opened products ( for hygiene reasons )
  
• Items not in original condition